RETURN
INSTRUCIONS:
NOTE:
If your Auto-Trickle Adapter or ChargeMinder does not come
on at all, please check the internal
1 amp fuse before returning. Fuse replacement is not covered
under warranty and is subject to our minimum bench fee and
return shipping charges.
When
returning product to us for service please insure the package
for your own protection. You may send us product via your
preferred carrier USPS. UPS, FEDEX etc.. Please allow up to
8 weeks for repair/replacement subject to parts availability.
After
30 days be sure to enclose $4.85 for all smoke and adapter
products or $7.00 for the Xtrema to cover return shipping
costs for both in and out of warranty returns.
Warranty
returns must be accompanied by a copy of your receipt for
processing.
Out of
warranty returns may be charged up to 50% of the current list
price. Please include a credit card number with expiration
date to cover costs.